BCLC and casinos throughout B.C. are ready to welcome you back. We've taken extra care to provide a safe experience for all staff and guests, with our health and safety plans approved by public health authorities.
We look forward to welcoming you back to your local casino.
While we recommend that players wear a face covering, it is not required for entry. The Province’s guidance is that face coverings are recommended in all indoor public places for individuals who are not fully vaccinated.
If you choose to wear a face covering, you will be asked to remove it at a distance for identification purposes at entrances and as necessary on the gaming floor.
Private-sector service providers operate casinos and community gaming centres; each service provider may set its own policies for their staff. At this time BCLC staff at site will wear masks.
Casino, community gaming centre and bingo halls will not provide face coverings.
Occupancy will be reduced to as many players as there are active seats available on the gaming floor, in addition to occupancy for amenities such as restaurants and lounges.
BCLC and casinos throughout B.C. will take every precaution to support proper physical distancing while guests are lining up. Floor decals placed two-metres apart will help guide guests, should you need to queue.
At this time, BCLC has not set time limits for players visiting our gaming facilities. Some casino and community gaming centre service providers may have set time limits. For more information, please contact the location directly.
Some casino and community gaming centre service providers may offer reservations. For more information, please contact the location directly.
Encore Rewards has extended the expiration of free play points until January 4, 2022.
Private rooms may be available with a reservation. Casinos will operate these rooms under enhanced health and safety measures. We will share more information as it becomes available.
BCLC and our service provider partners have developed a COVID-19 safety plan to protect our employees. Every casino must appoint a health and safety delegate or committee on site, have staggered employee shifts to prevent congregation and reconfigure employee break spaces to allow for physical distancing.
BCLC and casino service providers will continue to comply with all of WorkSafeBC’s standards. All employees, contractors and vendors will be required to wear personal protective equipment as appropriate for their role, such as face coverings.
Before returning to work, all casino employees will be required to complete a training program on the new health and safety protocols.
The design of ventilation systems for casinos and community gaming centres is highly specialized and systems meet or exceed all air-quality standards. Air changes occur frequently per hour. Unlike other jurisdictions, smoking is not permitted inside all of our facilities.
All casino service providers will be required to follow comprehensive health and safety guidelines. Sanitation of surfaces and gaming equipment including slot machines will occur frequently throughout the day. Signage will also encourage players to hand sanitize regularly. In-fact, we will provide free bottles of hand sanitizers to our players to use throughout the facility and refill stations will be located throughout our facilities.
With the exception of Squeeze Baccarat, players cannot touch the playing cards; they will dealt face-up and handled exclusively by a dealer behind a plexi-glass barrier. Players will be required to hand sanitize before playing at a table. Dealers will also hand sanitize regularly and a new set of cards will be used every day. Used card will be disposed. For Squeeze Baccarat, players can touch the cards because they are one-time use and will be disposed after each use.
Yes, chips will be cleaned frequently throughout the day. Players will be required to hand sanitize before playing at a table. Dice for Craps will be disinfected after each shooter and when the dice moves to the next player. Players will hand sanitize before sitting down at a table and when a player leaves a table, a short break will be taken to thoroughly sanitize that area.
Chips will be cleaned frequently throughout the day. Players will also required to hand sanitize before sitting down at a table. Dice for Craps will be disinfected after each shooter and when the dice moves to the next player.
Some food and beverage service at casinos, community gaming centres and bingo halls will resume with modified procedures to support physical distancing guidelines. Buffets and self-serve food will remain closed. For specifics on dining outlets at casinos and community gaming centres, please contact the site directly.
Upon reopening, shuttle buses and valet service will be suspended until it is safe to resume. When our casino service providers re-introduce these services, they will adhere to WorkSafeBC’s Transit and COVID-19 safety guidelines.
Bingo terminals and seating will be spaced out at least 2 metres apart. Where physical distancing cannot be achieved, barriers such as plexi-glass will be installed.
Sanitation of all surfaces and gaming equipment including bingo terminals will occur throughout the day. In addition, bingo balls, accessories and call stands will be thoroughly cleaned between each caller and at the completion of each session.
Bingo service providers may offer paper based bingo. Before returning to work, bingo employees will be required to complete a training program on the new health and safety measures, including the handling of paper-based bingo products.